pk87 Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") describes how pk87 ("pk87", "we", "us", "our") collects, uses, discloses, and protects personal data relating to individuals ("you", "your") who access or use the pk87 online gaming platform at https://pk87.pro, including any associated mobile applications, subdomains, and related services (collectively, the "Platform").

pk87 operates under an international gaming license that imposes obligations on data handling, identity verification, and anti-money laundering controls. This Policy is designed to be consistent with those obligations and with globally recognised privacy standards, including the principles of purpose limitation, data minimisation, and storage limitation.

By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

2. Data We Collect

pk87 collects personal data in the following categories, depending on the nature of your interaction with the Platform:

Category	Examples	Collection Point
Identity Data	Full legal name, date of birth, CNIC number, passport number, driver's licence	Registration, KYC verification
Contact Data	Email address, mobile number, residential address (city, province, postal code)	Registration, account settings
Financial Data	JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history, deposit and withdrawal amounts in PKR	Cashier, KYC verification
Technical Data	IP address, device type, browser type and version, operating system, session duration, login timestamps	Automatic collection during Platform use
Usage Data	Pages visited, games played, betting history, bonus usage, responsible gaming tool interactions	Automatic collection during Platform use
Communications Data	Live chat transcripts, email correspondence, support ticket content	Customer support interactions
Marketing Preferences	Opt-in / opt-out status for email promotions, SMS alerts, and platform notifications	Registration, account settings

Sensitive Data. pk87 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request, in which case it is used solely to administer the exclusion.

3. How We Use Your Data

pk87 uses the personal data it collects for the following purposes:

• Account Management: To register your account, verify your identity, process your KYC documentation, and maintain your player profile on the pk87 Platform.
• Service Delivery: To facilitate betting, casino gaming, live casino, and slot activities; to process deposits and withdrawals in PKR via your nominated payment method; and to apply bonuses and promotional rewards to your account.
• Regulatory Compliance: To comply with our operating license obligations, including anti-money laundering (AML) checks, politically exposed person (PEP) screening, and suspicious transaction reporting to the relevant licensing authority.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account misuse, and violations of our Terms & Conditions. This includes automated monitoring of unusual betting patterns and login behaviour.
• Responsible Gaming: To implement deposit limits, loss limits, session reminders, and self-exclusion requests in accordance with our Responsible Gaming Policy. Player usage data is used to identify potentially problematic gambling behaviour and to trigger welfare interventions where appropriate.
• Customer Support: To respond to your queries, complaints, and support requests via live chat and email, and to maintain records of those interactions for quality assurance purposes.
• Marketing Communications: Where you have given explicit consent, to send you promotional offers, game launch announcements, PSL season specials, and other relevant communications via email or SMS. You may withdraw this consent at any time.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve Platform features, game selection, navigation, and the overall player experience.

4. Legal Basis for Processing

pk87 processes personal data on one or more of the following legal bases depending on the purpose:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, bet settlement, and PKR payment processing — is carried out on the basis that it is necessary to fulfil the agreement between you and pk87.
• Legal Obligation: KYC identity verification, AML checks, and the reporting of suspicious financial activity are carried out because we are legally obligated to do so under the terms of our gaming license.
• Legitimate Interests: Fraud detection, security monitoring, and Platform analytics are carried out on the basis of pk87's legitimate interest in operating a secure, fair, and commercially viable gaming service, balanced against your privacy interests.
• Consent: Marketing communications and non-essential cookies are processed solely on the basis of your freely given, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Data

pk87 does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment service providers receive the minimum account data necessary to authenticate and process your PKR transactions. Each processor is contractually bound to handle your data in accordance with applicable financial data protection standards.
• Identity Verification Providers: Third-party KYC service providers may process your identity documents and biometric data on our behalf for the purpose of verifying your identity and age. These providers operate as data processors under contract with pk87 and may not use your data for any other purpose.
• Game Software Providers: Casino game providers such as Pragmatic Play, PG Soft, and Habanero receive session tokens and bet data necessary to operate game rounds. They do not receive your full personal profile.
• Regulatory & Law Enforcement Authorities: We may disclose personal data to gaming regulators, financial intelligence units, or law enforcement agencies where required by applicable law or by the conditions of our operating license, including in connection with AML investigations.
• Professional Advisers: Legal counsel, auditors, and compliance consultants may access personal data where strictly necessary for the provision of professional services to pk87, under binding confidentiality obligations.
• Business Transfers: In the event that pk87's business or substantially all of its assets are acquired by a third party, player account data may form part of the transferred assets. You will be notified of any such transfer and your options in relation to your personal data.

6. Cookies & Tracking

pk87 uses cookies and similar tracking technologies on the Platform. These are small data files stored on your device that help us deliver a consistent and functional user experience. The categories of cookies we use are as follows:

• Essential Cookies: Strictly necessary for the Platform to function. These include session authentication cookies that keep you logged into your pk87 account and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations. Disabling these cookies may degrade your experience but will not prevent access to the Platform.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform — which pages are visited most, where players encounter errors, and how long sessions typically last. This data informs Platform improvements.
• Marketing Cookies: Only placed where you have given explicit consent. Used to measure the effectiveness of our promotional campaigns and to avoid showing you the same promotion repeatedly.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from accessing your pk87 account. A cookie preference centre is available via the Platform's footer.

7. Data Retention

pk87 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by our operating license and applicable law:

• Account Data & KYC Documents: Retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping obligations.
• Transaction Records: Deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction, unless the communication relates to an unresolved dispute.
• Marketing Data: Consent records and marketing preference data are retained for the duration of your account and for two (2) years following withdrawal of consent or account closure.
• Technical Logs: Server logs containing IP addresses and access timestamps are retained for twelve (12) months for security monitoring purposes.

After the applicable retention period has elapsed, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

8. Your Privacy Rights

As a pk87 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at [email protected]. pk87 will respond to all valid requests within thirty (30) days.

9. Data Security

pk87 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pk87 Platform.
• AES-256 encryption for sensitive data fields stored in our databases, including financial data and identity documents.
• Bcrypt password hashing — your pk87 password is never stored in recoverable form.
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
• Continuous intrusion detection and monitoring of server infrastructure.
• Regular third-party penetration testing and security audits of the Platform.
• Two-factor authentication (2FA) available to all players and mandatory for pk87 operational staff accounts.

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pk87 will notify affected players without undue delay and will take all appropriate remedial steps.

10. Children's Privacy

The pk87 Platform is strictly restricted to individuals who are 21 years of age or older. pk87 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted by a person under the age of 21, we will promptly close the associated account, delete the collected data, and — where required by our operating license — report the incident to the relevant regulatory authority.

If you are a parent or guardian and believe that a minor in your care has registered a pk87 account, please contact us immediately at [email protected] so that we can take appropriate action without delay.

11. International Data Transfers

pk87 operates under an international gaming license, and some of the third-party service providers we engage — including KYC verification platforms, game software providers, and cloud infrastructure services — may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, pk87 ensures that appropriate safeguards are in place, including:

• Contractual clauses requiring the receiving party to provide a standard of data protection equivalent to that applied by pk87.
• Use of service providers that have obtained relevant international data protection certifications or operate in jurisdictions with recognised adequacy frameworks.
• Conducting data transfer impact assessments where required to evaluate and mitigate risks associated with cross-border data flows.

You may request further information about the specific safeguards in place for any particular international transfer by contacting our support team.

12. Changes to This Policy

pk87 reserves the right to update or replace this Privacy Policy at any time. When material changes are made, we will notify registered players by email to the address on file and/or via a prominent on-Platform notification, at least seven (7) days before the revised Policy takes effect — except where changes are required immediately for legal, regulatory, or security reasons.

The "Last Reviewed" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how pk87 is protecting your data. Your continued use of the Platform after any update constitutes acceptance of the revised Policy.

13. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pk87 processes your personal data, please reach out through the following channels:

• Live Chat: Available 24/7 directly on the Platform — average response time under 3 minutes. Recommended for urgent data access or security concerns.
• Email: [email protected] — responses within 2 hours during business hours, within 4 hours at other times.

If you are not satisfied with pk87's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or the dispute resolution service specified in pk87's licensing documentation. Details of the applicable supervisory authority are available on the Platform's licensing information page.

pk87 takes all privacy complaints seriously and commits to investigating and responding to each one with diligence, fairness, and in a timely manner.